{"id":25973,"date":"2025-11-11T17:50:27","date_gmt":"2025-11-11T14:50:27","guid":{"rendered":"https:\/\/planpro.ee\/ramirendi-edulugu-kuidas-esialgsest-skeptikust-sai-planpro-suurim-fann\/"},"modified":"2025-11-12T12:24:24","modified_gmt":"2025-11-12T09:24:24","slug":"ramirents-success-story-performance-reviews-in-4-languages-with-planpro","status":"publish","type":"post","link":"https:\/\/planpro.ee\/en\/ramirents-success-story-performance-reviews-in-4-languages-with-planpro\/","title":{"rendered":"Ramirent&#8217;s Success Story: How Initial Skeptics Became PlanPro&#8217;s Biggest Fans"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"25973\" class=\"elementor elementor-25973 elementor-25907\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-936388f elementor-section-height-min-height elementor-section-stretched elementor-section-boxed 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https:\/\/planpro.ee\/wp-content\/uploads\/2025\/11\/Ramirent-peahoone-1536x864.png 1536w, https:\/\/planpro.ee\/wp-content\/uploads\/2025\/11\/Ramirent-peahoone.png 1920w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3da71d64 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-post-info\" data-id=\"3da71d64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-cca3f74 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>11\/11\/2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36e53806 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"36e53806\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Ramirent's Success Story: How Initial Skeptics Became PlanPro's Biggest Fans<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a64b5d1 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"a64b5d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><strong>Ramirent&#8217;s HR Manager Kristi Velbaum shares how they chose their performance review software, what changed after implementing PlanPro, and why even the initial skeptics became the software&#8217;s biggest advocates.<\/strong><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fb513a exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"5fb513a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A People-Focused Management Culture<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce9e8ab exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"ce9e8ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>Ramirent is a company that values its people and consistently invests in developing its work and management culture. The company has earned the Great Place to Work\u00ae certification twice \u2014 in 2021 and 2023 \u2014 across all three Baltic countries, confirming that Ramirent is a world-class workplace. Employees highly value the culture of trust and collaboration and would recommend their employer to others.<br \/><br \/><\/div><div>Ramirent was looking for a solution that would make the performance review process more transparent and simpler \u2014 for managers, employees, and the HR department alike. When choosing the new solution, it was important that it worked across all three Baltic countries and supported four languages \u2014 <strong>Estonian, Latvian, Lithuanian, and English<\/strong>. PlanPro offered exactly that: from one platform, there was access to a multilingual questionnaire where each employee could choose their preferred language.<br \/><br \/><\/div><div>Ease of use was also highly valued. Since many Ramirent employees don&#8217;t work with computers daily, the platform had to be simple and intuitive. Additionally, it was important that data security was ensured, as performance reviews deal with sensitive information.<\/div><div>\u00a0<\/div><div>Kristi also highlights the collaboration with PlanPro, which gave confidence throughout the process: &#8220;What I&#8217;ve loved about the PlanPro team from the start is that they always offer solutions. I never once heard that something couldn&#8217;t be done. A very positive experience \u2014 all issues were resolved quickly.&#8221;<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f0e756 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"8f0e756\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>&#8220;What I\u2019ve loved about the PlanPro team from the start is that they always offer solutions. I never once heard that something couldn\u2019t be done.&#8221;<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69c4b809 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"69c4b809\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Performance Reviews in Four Languages and One Unified System<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51474320 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"51474320\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>Ramirent moved its entire conversation process to the PlanPro platform. PlanPro is used as a<strong> supporting tool to prepare performance review, document summaries,<\/strong> and help managers track<strong> agreed goals and actions from 1:1 check-ins<\/strong>. The conversations covered the entire organization, from warehouse workers and customer service representatives to top management.<\/div><div>\u00a0<\/div><div>Previously, performance review preparation and summaries were done in Word documents sent via email. <strong>Now, all data, appraisal statuses, and results are digitally managed in one place.<\/strong> Managers can easily handle conversations, and HR has a clear overview of the entire process. Navigation in the PlanPro environment is intuitive and does not require separate training for employees or managers. Kristi hasn&#8217;t specifically measured the time savings, and it would be very difficult to assess. However, the quality of <strong>conversation preparation is definitely better<\/strong>, and managing results and follow-up actions is noticeably simpler.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b619f8 elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"1b619f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/planpro.ee\/wp-content\/uploads\/2025\/11\/360-vestlus-768x432.png\" class=\"attachment-medium_large size-medium_large wp-image-25966\" alt=\"\" srcset=\"https:\/\/planpro.ee\/wp-content\/uploads\/2025\/11\/360-vestlus-768x432.png 768w, https:\/\/planpro.ee\/wp-content\/uploads\/2025\/11\/360-vestlus-300x169.png 300w, https:\/\/planpro.ee\/wp-content\/uploads\/2025\/11\/360-vestlus-1024x576.png 1024w, https:\/\/planpro.ee\/wp-content\/uploads\/2025\/11\/360-vestlus-1536x864.png 1536w, https:\/\/planpro.ee\/wp-content\/uploads\/2025\/11\/360-vestlus.png 1920w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a9d8176 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"6a9d8176\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quick and Smooth Implementation Across Three Countries<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e8f0055 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"1e8f0055\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>The PlanPro implementation process at Ramirent moved quickly \u2014 the software was set up and ready to use in just a couple of weeks, and the first conversations could begin. Once the Microsoft Entra ID integration was complete, the structure and users were in the system, and conversation forms were set up, we agreed on a schedule with managers for conducting the conversations. The entire process went according to plan, and conversations were completed within the agreed timeframe. The most proactive managers had their first conversations within the first week.<\/div><div>\u00a0<\/div><div>&#8220;<strong>Collaboration with the PlanPro product consultant<\/strong> went smoothly from the very beginning,&#8221; Velbaum recalls. &#8220;We had our own vision of what the conversation form should look like, but <strong>we also received good examples and ideas<\/strong> that helped refine the questionnaire even further. Together we created exactly the solution we needed \u2014 clear, simple, and aligned with our company&#8217;s visual identity.&#8221;<\/div><div>\u00a0<\/div><div>Additionally, last year&#8217;s Word files from the conversation were uploaded to the software so that all information would be in one place and managers could easily refer to previous conversation data.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78799f65 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"78799f65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">From Skeptic to Fan<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2487086b exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"2487086b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>As with any change, there were some initial hesitations about implementing PlanPro. Some managers worried that the new software would make the process more complicated or would be necessary only for the HR department. Over time, however, it became clear that managers were the biggest winners \u2014 conversation preparation and tracking follow-up actions became easier, and the entire process became more meaningful.<\/div><div>\u00a0<\/div><div>&#8220;Today, those same managers who were the most critical at the beginning are PlanPro&#8217;s biggest fans. I&#8217;ve only heard praise.&#8221;<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b130c5 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"6b130c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Today, those same managers who were the most critical at the beginning are PlanPro&#8217;s biggest fans.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d838a82 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"6d838a82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Digitalization Creates Time for Meaningful Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34295951 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"34295951\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>Kristi believes that digitalizing the performance review process is a logical step today for any organization that values people development and purposeful management. Both managers and HR save significant time on process administration, leaving more time for meaningful activities \u2014 supporting employees, analyzing results, and planning forward-moving steps. These are the activities that truly matter and create added value.<\/div><div>\u00a0<\/div><div>According to her, the key to smooth implementation is clear communication and collaboration. It&#8217;s important to openly discuss in the company why we&#8217;re making this change and what users will gain from it. And secondly, good collaboration with the software provider. When both parties are open and solution-oriented, the entire process runs very smoothly.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aede8e9 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"aede8e9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0cfc3f6 exad-glass-effect-no exad-sticky-section-no\" data-id=\"0cfc3f6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fae4ddd exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"fae4ddd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.ramirent.ee\/\" target=\"_blank\" rel=\"noopener\"><strong>Ramirent Baltic AS<\/strong><\/a><\/p><div>is the largest construction equipment rental company in the Baltic countries. The company has a total of <strong>53 rental points<\/strong>, including 18 branches in Estonia, where you can rent hand tools, scaffolding, forklifts, excavators, loaders, heaters, rockets, generators, and other construction equipment and tools. Additionally, we sell accessories and personal protective equipment for these devices and offer installation, transport, operator, design, and consultation services. In total, Ramirent <strong>employs over 410 people<\/strong>. Ramirent provides modern equipment and professional service, helping customers work more <strong>safely and efficiently<\/strong>. Ramirent&#8217;s operations are based on sharing economy principles \u2014 sharing and reusing equipment reduces the industry&#8217;s ecological footprint and contributes to building a <strong>more sustainable society<\/strong>.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-561fd81 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"561fd81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>Learn more about PlanPro&#8217;s conversation software capabilities here: <a href=\"https:\/\/planpro.ee\/en\/employee-appraisal-software\">https:\/\/planpro.ee\/en\/employee-appraisal-software<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b06a48 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"3b06a48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><strong>If you&#8217;re looking for suitable software to take your organization&#8217;s development and performance conversations to the next level, feel free to get in touch!<\/strong><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7950248 elementor-align-left exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-button\" data-id=\"7950248\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" 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                                                                                  <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ramirent digitalized its performance review process across all three Baltic countries.<br \/>\nInitial skeptics soon became the software&#8217;s biggest fans, because PlanPro gave managers more time for what truly matters \u2014 working with people and supporting their development.<\/p>\n","protected":false},"author":2,"featured_media":25964,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[102],"tags":[162,112,121],"class_list":["post-25973","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories","tag-digilahendused-arenguvestlusteks-en","tag-performance-appraisal","tag-performance-appraisal-software-en-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ramirent&#039;s Success Story: Performance Reviews in 4 Languages<\/title>\n<meta name=\"description\" content=\"From skeptic to advocate: HR Manager Kristi Velbaum shares how PlanPro transformed Ramirent&#039;s performance review process across 4 languages and 3 Baltic countries.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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