{"id":24702,"date":"2025-06-17T08:42:49","date_gmt":"2025-06-17T05:42:49","guid":{"rendered":"https:\/\/planpro.ee\/?p=24702"},"modified":"2025-06-18T08:23:05","modified_gmt":"2025-06-18T05:23:05","slug":"top-5-exit-survey-questions","status":"publish","type":"post","link":"https:\/\/planpro.ee\/en\/top-5-exit-survey-questions\/","title":{"rendered":"TOP 5 exit interview questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"24702\" class=\"elementor elementor-24702 elementor-24635\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-622cf77 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"622cf77\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23e2265 exad-glass-effect-no exad-sticky-section-no\" data-id=\"23e2265\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c705e6a elementor-section-height-min-height elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-items-middle exad-glass-effect-no exad-sticky-section-no\" data-id=\"c705e6a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a9ea2fa elementor-hidden-tablet elementor-hidden-mobile exad-glass-effect-no exad-sticky-section-no\" data-id=\"a9ea2fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-724d272 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"724d272\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-235d1d2 exad-glass-effect-no exad-sticky-section-no\" data-id=\"235d1d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"exad-link-anything-wrapper elementor-element elementor-element-b92383d elementor-align-end elementor-widget__width-initial elementor-hidden-tablet elementor-hidden-mobile elementor-icon-list--layout-traditional elementor-list-item-link-full_width exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-icon-list\" data-exad-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/planpro.ee\\\/en\\\/blog\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;}\" style=\"cursor: pointer\" data-id=\"b92383d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/planpro.ee\/en\/blog\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-left\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">All posts<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e258ad elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"3e258ad\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9556859 exad-glass-effect-no exad-sticky-section-no\" data-id=\"9556859\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b718023 elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"b718023\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/planpro.ee\/wp-content\/uploads\/2025\/06\/PlanPro_offboarding_surveys-768x512.png\" class=\"attachment-medium_large size-medium_large wp-image-24659\" alt=\"\" srcset=\"https:\/\/planpro.ee\/wp-content\/uploads\/2025\/06\/PlanPro_offboarding_surveys-768x512.png 768w, https:\/\/planpro.ee\/wp-content\/uploads\/2025\/06\/PlanPro_offboarding_surveys-300x200.png 300w, https:\/\/planpro.ee\/wp-content\/uploads\/2025\/06\/PlanPro_offboarding_surveys-1024x683.png 1024w, https:\/\/planpro.ee\/wp-content\/uploads\/2025\/06\/PlanPro_offboarding_surveys.png 1200w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71ec50a exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-post-info\" data-id=\"71ec50a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-cca3f74 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>17\/06\/2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fbfdb7 elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"7fbfdb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">TOP 5 exit survey questions to ask<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f48f63f exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"f48f63f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Employee turnover is a natural part of any organization\u2019s development. While turnover can be challenging, it also offers a valuable opportunity to learn and grow. A well-designed exit survey can help you understand why people leave your organization and provide managers and HR with the necessary input to improve the employee experience and organizational culture.<\/strong><\/p><p>Studies show that the costs of employee turnover can range from 30% to 200% of annual salary, depending on the position and industry, so understanding it is important. But even more important is to see every turnover as an opportunity to learn and develop \u2013 that\u2019s how the organization can do better in the future.<\/p><p>In a large organization, HR won\u2019t be able to talk to every employee in person, but it\u2019s important to gather feedback from the middle. So it\u2019s worth implementing an online exit survey. This gives employees the opportunity to provide honest feedback, and the organization can gain insight into the real reasons for turnover and find ways to prevent future turnover and improve the employee experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60629e6 elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"60629e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What questions should you ask a departing employee?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f19abb exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"1f19abb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"103\" data-end=\"297\">A well-designed exit survey is clearly structured and includes both qualitative and quantitative questions that are thoughtfully crafted with the aim of gathering input for management decisions.<\/p><p data-start=\"299\" data-end=\"370\">Below are some examples of questions that exit surveys can help answer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c86664 elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"5c86664\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. What were your main reasons for leaving the organization?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd2d8d1 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"cd2d8d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We recommend offering 10\u201315 response options, such as job content, management, career opportunities, compensation, workload, work environment, personal reasons, etc. Ask the employee to rate how much each factor influenced their decision to leave (e.g. major impact, partial impact, no impact at all). This helps later identify what\u2019s working well and which areas need improvement. Be sure to also include a comment box for explanations and additional feedback.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9056b00 elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"9056b00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Is there anything the company could have done to encourage you to stay?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a9c56c exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"3a9c56c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Open-ended feedback here helps to understand the real reasons behind the employee\u2019s decision and provides insights into what could be changed in the future to retain valuable employees. This may include improving work conditions, management practices, or offering better development opportunities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9707467 elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"9707467\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. How would you rate your overall experience working here?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2884090 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"2884090\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1072\" data-end=\"1336\">Ask the employee to evaluate their full employee journey \u2014 from applying to the role through to departure. Work experience includes their interaction with job responsibilities, colleagues, leadership, work organization, and the physical or remote work environment.<\/p><p data-start=\"1338\" data-end=\"1650\">This question can be presented as a rating scale (e.g. 1\u201310 or descriptive ratings) or as an open-ended question (e.g. \u201cWhat went well, and what could have been better?\u201d). Ratings give a quick overview of satisfaction levels, while comments provide context on what aspects worked well and which need improvement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-768fc59 elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"768fc59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Would you recommend this company as an employer to a friend or acquaintance?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6be215 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"f6be215\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1746\" data-end=\"2057\">This is a standard Employee Net Promoter Score (eNPS) question, rated on a 0\u201310 scale. It helps assess whether the company\u2019s culture, work conditions, and management style were strong enough that the departing employee would recommend it to others. A low score may point to deeper issues that require attention.<\/p><p data-start=\"2059\" data-end=\"2284\">This question also plays an important role in employer branding. People trust personal recommendations more than official channels, and a positive reputation helps attract stronger candidates while lowering recruitment costs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db5fceb elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"db5fceb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Would you consider returning to work for this company in the future?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2522a01 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"2522a01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2372\" data-end=\"2664\">A positive response suggests that the employee had a good overall impression of the company and may be open to rejoining later. This often indicates that their departure was driven more by personal reasons (e.g. career change, relocation, desire for something new) than organizational issues.<\/p><p data-start=\"2666\" data-end=\"2969\">However, if the feedback includes critical remarks, it may point to internal problems like dissatisfaction with job content, management, team dynamics, workload, or organizational culture. The tone of this answer helps uncover the real reasons for leaving and assess whether internal changes are needed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8175eb3 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"8175eb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you would like specific exit survey samples, please write to info@planpro.ee!<\/p><p><img decoding=\"async\" class=\"alignnone wp-image-17518\" src=\"https:\/\/planpro.ee\/wp-content\/uploads\/2023\/07\/Lahkumiskysitlus.png\" alt=\"\" width=\"334\" height=\"254\" srcset=\"https:\/\/planpro.ee\/wp-content\/uploads\/2023\/07\/Lahkumiskysitlus.png 1237w, https:\/\/planpro.ee\/wp-content\/uploads\/2023\/07\/Lahkumiskysitlus-300x228.png 300w, https:\/\/planpro.ee\/wp-content\/uploads\/2023\/07\/Lahkumiskysitlus-1024x779.png 1024w, https:\/\/planpro.ee\/wp-content\/uploads\/2023\/07\/Lahkumiskysitlus-768x584.png 768w\" sizes=\"(max-width: 334px) 100vw, 334px\" \/>\u00a0 \u00a0<img decoding=\"async\" class=\"alignnone wp-image-19262\" src=\"https:\/\/planpro.ee\/wp-content\/uploads\/2024\/01\/Lahkumiskysitluse_kokkuv6te.png\" alt=\"Lahkumisvestluste ja -k\u00fcsitluste tulemustest saab kuvad visualiseeritud kokkuv\u00f5tte.\" width=\"366\" height=\"236\" srcset=\"https:\/\/planpro.ee\/wp-content\/uploads\/2024\/01\/Lahkumiskysitluse_kokkuv6te.png 1632w, https:\/\/planpro.ee\/wp-content\/uploads\/2024\/01\/Lahkumiskysitluse_kokkuv6te-300x194.png 300w, https:\/\/planpro.ee\/wp-content\/uploads\/2024\/01\/Lahkumiskysitluse_kokkuv6te-1024x661.png 1024w, https:\/\/planpro.ee\/wp-content\/uploads\/2024\/01\/Lahkumiskysitluse_kokkuv6te-768x496.png 768w, https:\/\/planpro.ee\/wp-content\/uploads\/2024\/01\/Lahkumiskysitluse_kokkuv6te-1536x991.png 1536w\" sizes=\"(max-width: 366px) 100vw, 366px\" \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c38987 elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"2c38987\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Suggestions for creating a questionnaire<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7c047c exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"d7c047c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p><strong>Word the questions neutrally.<\/strong> The questions should not be presented in a biased way and should not direct the respondent in a negative or positive direction. For example, instead of writing \u201cPoor management\u201d, use \u201cRelationship with the manager\u201d.<\/p><\/li><li><p><strong>Scale or open-ended question<\/strong> \u2013 think about the form in which you want the results. Scale questions are suitable for use if you want to visually compare the results. Always include a comment field so that the employee can specify their assessment if they wish.<\/p><\/li><li><p><strong>The questionnaire should be meaningful, but not tiring.<\/strong> You would certainly like to receive detailed feedback from the departing employee, but a survey that is too long may go unanswered or be completed in a hurry. A good exit survey is fairly short, but thorough enough to obtain valuable input.<\/p><\/li><li><p><strong>Add an introduction to the beginning of the survey.<\/strong> We recommend adding a short explanation at the beginning of the questionnaire, where you write why the survey is necessary, who will see the results and add an approximate time it will take to respond.<\/p><p><em>Example: Thank you for being willing to share your feedback.<\/em><br \/><em>This survey will help us better understand what influenced your decision to leave and how we can improve the employee experience in the future. It will take approximately 5-7 minutes to complete. Your responses are confidential and visible only to the HR department. Only aggregated summaries will be provided to managers.<\/em><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4f9ed0 elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"c4f9ed0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Don\u2019t view employee departures solely as negative<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ea1feb exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"8ea1feb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Not all departures are due to dissatisfaction. Many employees leave because they are looking for new challenges, moving to another area, or for other personal reasons. Retirement is also a common reason for leaving a job in an aging society.<\/p><p>Feedback from a departing employee should be seen as an opportunity to develop the company, not as an accusatory or negative process. An open and professional departure experience helps maintain a strong company image and creates the opportunity for the departing employee to rejoin the company in the future or recommend it to their friends and acquaintances.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-940c52d exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"940c52d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>Exit surveys in PlanPro<\/strong><\/h4><ul><li><p><strong>Customizable questionnaires.<\/strong> You can create a questionnaire with your own questions, but if you wish, you can also find inspiration from sample questionnaires.<\/p><\/li><li><p><strong>Confidentiality guaranteed.<\/strong> The results of the questionnaires are only visible to HR staff, who can make generalized summaries for managers.<\/p><\/li><li><p><strong>Survey + interview notes in one place.<\/strong> In addition to the written questionnaire, the HR staff can also conduct an exit interview and save their comments in the same form.<\/p><\/li><li><p><strong>Visual overviews of the results.<\/strong> Visual report views provide a quick and clear overview of the reasons for leaving. The results can be viewed both for the entire organization and by specific departments or job groups.<\/p><\/li><li><p><strong>Automated process:<\/strong> If the company&#8217;s information system (e.g. Entra ID) transmits the employee&#8217;s departure date to PlanPro, the system can automatically send the survey to the employee, for example, 10 days before their last working day.<\/p><\/li><\/ul><div><p>Read more about the capabilities of PlanPro software HR module here: \u00a0<a href=\"https:\/\/planpro.ee\/en\/employee-appraisal-software\/\">https:\/\/planpro.ee\/en\/employee-appraisal-software\/<\/a><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ef3d7e elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"1ef3d7e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b0a0d3a exad-glass-effect-no exad-sticky-section-no\" data-id=\"b0a0d3a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27f99c2 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"27f99c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em style=\"color: var( --e-global-color-primary );\">Written by Reelika Ristolainen and Riina<\/em><em style=\"color: var( --e-global-color-primary );\">\u00a0Truusalu.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5719e1 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"a5719e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>If you would like ideas for your organization&#8217;s exit survey or want to learn more about automating the process of asking for feedback from those leaving the company, feel free to get in touch!<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b251763 elementor-align-left exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-button\" data-id=\"b251763\" data-element_type=\"widget\" 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media:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7ee7c0 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-elementskit-social-media\" data-id=\"b7ee7c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-social-media.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t\t <ul class=\"ekit_social_media\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-ff66e07\">\n\t\t\t\t\t    <a\n\t\t\t\t\t\thref=\"https:\/\/www.facebook.com\/PlanProEesti\/\" aria-label=\"Facebook\" class=\"facebook\" >\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-facebook\"><\/i>\n                                                                                                            <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t\t\t\t\t\t\t\t<li 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management.<\/p>\n","protected":false},"author":2,"featured_media":24665,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[59],"tags":[112],"class_list":["post-24702","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kasulik","tag-performance-appraisal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TOP 5 exit interview questions | PlanPro<\/title>\n<meta name=\"description\" content=\"We share our recommendations on what questions to ask in exit surveys and how to automate the feedback collection process.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/planpro.ee\/en\/top-5-exit-survey-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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