{"id":14193,"date":"2023-05-02T13:23:31","date_gmt":"2023-05-02T10:23:31","guid":{"rendered":"https:\/\/planpro.ee\/privacy-policy\/"},"modified":"2026-10-01T11:53:26","modified_gmt":"2026-10-01T08:53:26","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/planpro.ee\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Privacy policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

PlanPro O\u00dc respects your privacy and processes personal data in accordance with applicable data protection requirements. This Privacy Policy explains what personal data we collect, why and on what legal basis we use it, who we share it with, how long we retain it, and what rights you have.<\/p>

This Policy applies to visitors to the PlanPro website, people who contact us, newsletter subscribers, people who register for events and webinars, and contact persons of our customers and partners.<\/p>

Where personal data is entered into the PlanPro software by a customer, the customer is generally the data controller and PlanPro processes the data as a data processor on the customer’s instructions. Such processing is governed by the customer agreement and applicable data processing terms.<\/p>

Data controller<\/h2>

PlanPro O\u00dc<\/strong>
Registry code: 11512200
Address: Veeriku tee 24, 12014 Tallinn, Estonia
Email: info@planpro.ee<\/a>
Website: planpro.ee<\/p>

For questions regarding the processing of personal data, please contact us at info@planpro.ee<\/a><\/strong>.<\/p>

\u00a0<\/h2>

What data do we process and why?<\/h2>

Enquiries, demos and offers<\/strong><\/p>

When you contact us or request a demo, we may process your name, email address, telephone number, organisation name, and information provided as part of your enquiry and subsequent communication.<\/p>

We use this information to respond to your enquiry, arrange a demo, provide information and offers, and manage further communication.<\/p>

When communicating with a representative of an organisation, the processing is based on PlanPro’s legitimate interest in managing business communications and responding to interest in PlanPro’s services. If you intend to enter into an agreement in your own name, the processing may be necessary to take steps at your request prior to entering into a contract.<\/p>

Customers and partners<\/strong><\/p>

If you are a contact person for a PlanPro customer or partner, we may process your name, job title, professional contact details, and information generated in the course of our cooperation.<\/p>

We use this information to manage customer and partner relationships, perform agreements, provide information related to our services, and organise customer support and training. The processing is based on PlanPro’s legitimate interest in managing customer and partner relationships and agreements entered into with organisations.<\/p>

Webinars and events<\/strong><\/p>

When you register for an event or webinar, we may process your name, email address, organisation, job title, and information related to your registration and participation.<\/p>

We use this information to manage registration and organise the event, send relevant information and reminders, and provide materials related to the event. The processing is based on your request to participate in the event and PlanPro’s legitimate interest in organising the event.<\/p>

Registering for an event does not automatically subscribe you to the PlanPro newsletter.<\/p>

Website operation and security<\/strong><\/p>

When you use our website, technical logs may record your IP address, the time of the request, the page visited, and technical information about your browser and device.<\/p>

We use this information to ensure the operation and security of our website, resolve technical issues, and prevent misuse. The processing is based on PlanPro’s legitimate interest in ensuring the reliability and security of its website.<\/p>

\u00a0<\/p>

Newsletter<\/h2>

If you subscribe to the PlanPro newsletter, we use your email address to send you PlanPro news, software updates, relevant materials, and information about events and webinars. The processing is based on your consent.<\/p>

We use Smaily<\/strong>, provided by Sendsmaily O\u00dc, to send and manage our newsletters.<\/p>

If newsletter statistics are enabled, information may be collected about email delivery, opens, and clicks on links included in the email. These statistics may be associated with the recipient’s email address. We use this information to analyse newsletter performance and the effectiveness of our content. Due to technical limitations, email open statistics may not reflect all actual opens.<\/p>

You can unsubscribe at any time using the unsubscribe link included in the newsletter or by contacting us at info@planpro.ee<\/a><\/strong>. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.<\/p>

\u00a0<\/p>

Who do we share data with?<\/h2>

Personal data is accessible to PlanPro employees and service providers only to the extent necessary to perform their duties or provide their services.<\/p>

Our main service providers and services include:<\/p>